We are located in China, where all Taoist Talisman necklaces and crystal bracelets are carefully made. From the selection of raw materials to the output of finished products, every step is strictly controlled to ensure that each product can meet high quality standards.

Order processing time: 2-5 business days.
Standard delivery time: 7-10 business days.
Overall delivery time is 9-15 business days.
Before shipment, you will receive an email with tracking information. If you have not received it, please check your spam folder first. If you still can't find it, please contact us at dibaiwanzhu@gmail.com and we will help you track the order and update the status. Please be sure to provide the correct delivery address so that your order can be completed efficiently.

Unfortunately, we currently have no physical stores, agents or sales points. However, you can order our products online conveniently and securely. If you have any questions or need help, please feel free to contact us at dibaiwanzhu@gmail.com.

Please check your email (including spam inbox) to see if there is any order-related email from us. If the order information is missing or incorrect, we will contact you. If you still haven't received any news, please inform us at dibaiwanzhu@gmail.com and we will check and process it for you as soon as possible.

Talisman necklace: Absolutely! You can let us know your design ideas via [your contact email], and our professionals will customize it based on your needs, combined with Taoist cultural elements, etc. Please note that the price of a custom talisman necklace may vary depending on factors such as the complexity of the design.
Crystal bracelet: Since it is a limited edition and there is only one, it cannot be customized. We will gradually increase the limited edition crystal bracelets and only make crystal bracelets that are unique to you!

We strongly recommend not wearing Taoist talisman necklaces and crystal bracelets while exercising, showering, going to the beach, etc. The talismans may be damaged by contact with water or prolonged exposure to moisture, and the crystals and accessories in the crystal bracelets may also be damaged by collision, moisture, etc.

The crystal bracelet is a limited edition, there is only one, and it will not be restocked after it is sold out. You can follow our new product updates or contact us at dibaiwanzhu@gmail.com, and we will recommend other similar jewelry for you.

In most cases, you can change the delivery address yourself on the tracking confirmation page. If you're unable to do so, please contact both the courier service and us as soon as possible. Keep in mind that the longer you wait, the more difficult it becomes to amend the address.

Please note that changing the delivery address to a different address and/or country may not always be possible, and if it possible additional transport costs may be charged to you.